LL
Lucinda Lucindahill.

1 reviews | Active since Jun 2023

02 Oct 2025, 15:59

I had some trouble accessing my app and needed to upload my kitties’ vaccinations

I had some trouble accessing my app and needed to upload my kitties’ vaccinations. I reached out to Sophie via WhatsApp, and she sorted everything out so quickly! She even loaded my kitties for me, and now I’m all ready for tomorrow. Thank you so much, Sophie, for making the process quick, easy, and stress-free—I really appreciate your help!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply02 Oct 2025, 17:41
Official
Hi Lucinda, 

Thank you for sharing your experience! We’re so pleased to hear that Sophie was able to assist you quickly and make the process stress-free. It’s wonderful to know she got everything sorted for your kitties with such ease. We’ll be sure to pass on your appreciation to her! 

Kind regards, 
Oneplan.