JD
Jill D
1 reviews | Active since Oct 2025
08 Oct 2025, 09:56
I had initially sent all my documents for an operation and a few days later received an email saying it was declined
I had initially sent all my documents for an operation and a few days later received an email saying it was declined. Today I received confirmation it has been authorised. Tefo Madidimetse had taken the time to give my documents another look and have his managers look at it. He emailed me this morning saying the fubds for operation has been approved. Thank you Tefo for taking the time to look through my documents
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Replies (1)Oneplan Insurance's replyOfficial
08 Oct 2025, 10:01Hi Jill,
Thank you for sharing your experience! We’re delighted to hear that Tefo took the time to review your documents and ensure your operation was approved. It’s wonderful to know his thoroughness and dedication made a positive difference, and we’ll be sure to pass along your appreciation to him.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing your experience! We’re delighted to hear that Tefo took the time to review your documents and ensure your operation was approved. It’s wonderful to know his thoroughness and dedication made a positive difference, and we’ll be sure to pass along your appreciation to him.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply08 Oct 2025, 10:01
Official
Hi Jill,
Thank you for sharing your experience! We’re delighted to hear that Tefo took the time to review your documents and ensure your operation was approved. It’s wonderful to know his thoroughness and dedication made a positive difference, and we’ll be sure to pass along your appreciation to him.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing your experience! We’re delighted to hear that Tefo took the time to review your documents and ensure your operation was approved. It’s wonderful to know his thoroughness and dedication made a positive difference, and we’ll be sure to pass along your appreciation to him.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
