MM
Megan M

1 reviews | Active since Dec 2023

18 Mar 2025, 10:25

I had an issue with paying my doctors yesterday with my card so i had to pay with my bank card i did my claims today 18

I had an issue with paying my doctors yesterday with my card so i had to pay with my bank card i did my claims today 18.03.2025 and Mathapelo mathibe assist me so quickly claiming the funds back into my account they are quick and help me very quick as well.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Mar 2025, 10:37
Official
Hi Megan,

Thank you for sharing your experience! We’re glad to hear that Mathapelo was able to assist you quickly and efficiently in claiming your funds back. 

It’s great to know that even when things didn’t go as planned with the card, you received prompt support to sort it all out. We’ll be sure to pass on your appreciation to Mathapelo for her excellent service. 

Kind regards
Oneplan.