PP
Portia P

1 reviews | Active since May 2024

17 May 2024, 11:23

I had an emergency a...

I had an emergency and needed to find out which was I could be assisted Sheldon Naidoo assisted me and was very helpful He gave me all the information concerning my query I was also greatful for his care as he wished my son a speedy recovery That made the enquiry more personal and I felt his care for my situation Well done on outstanding customer care Sheldon

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply17 May 2024, 12:31
Official
Hi Portia,

We love that Sheldon made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that despite the circumstances Sheldon has made such a lasting impression on you, and we will be sure to recognize his efforts.
 
 Our love and well wishes are with you and your family.
   
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
       
Kind Regards,
Oneplan