JK
Jimmy K
1 reviews | Active since Aug 2019
08 Feb 2022, 09:54
I had a very bad exp...
I had a very bad experiance with customer care to the point that I wanted to cancel the policy but then I got a call from Botle Nkele and all was sorted out and my confidence was restored
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Replies (1)
Oneplan Insurance's replyOfficial
08 Feb 2022, 11:49Hi Jimmy,
Thank for the wonderful feedback on your interaction with Botle. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Botle has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Botle. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Botle has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Feb 2022, 11:49
Official
Hi Jimmy,
Thank for the wonderful feedback on your interaction with Botle. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Botle has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Botle. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Botle has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan