PP
Phumla P
1 reviews | Active since Jul 2022
12 Jul 2022, 11:39
I had a rejected claim from 24 February 2022
I had a rejected claim from 24 February 2022.I was not aware about it till today because I need to see a Doctor. When I was chatting to Rutendo Adelaide on the app she was such a super star because I was beginning to panic. Rutendo sorted my query with so much care and compassion. She was professional and kept me updated the whole time. My surname was updated and new claim processed and my card was activated all within minutes. Thank so much Rutendo for an excellent service 😁
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Replies (1)
Oneplan Insurance's replyOfficial
12 Jul 2022, 12:54Hi Phumla,
Thank you for sharing your service experience with us and for letting us know how helpful Rutendo was. Your 5-star rating on the service received is highly valued. We are delighted to hear that despite the circumstances Rutendo assisted you in wonderful manner and has made such a lasting impression on you, we will be sure to recognize her efforts. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful Rutendo was. Your 5-star rating on the service received is highly valued. We are delighted to hear that despite the circumstances Rutendo assisted you in wonderful manner and has made such a lasting impression on you, we will be sure to recognize her efforts. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply12 Jul 2022, 12:54
Official
Hi Phumla,
Thank you for sharing your service experience with us and for letting us know how helpful Rutendo was. Your 5-star rating on the service received is highly valued. We are delighted to hear that despite the circumstances Rutendo assisted you in wonderful manner and has made such a lasting impression on you, we will be sure to recognize her efforts. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful Rutendo was. Your 5-star rating on the service received is highly valued. We are delighted to hear that despite the circumstances Rutendo assisted you in wonderful manner and has made such a lasting impression on you, we will be sure to recognize her efforts. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan