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BIANAAA BAYMAN
1 reviews | Active since Apr 2015
14 Oct 2024, 17:37
I had a query and opted to ask on the Oneplan WhatsApp platform
I had a query and opted to ask on the Oneplan WhatsApp platform. Shannen responded quickly and assisted me with my query. After finding an error with my claims document, she asked to submit there, which I did. She then transferred me to the claims department where Ntokozo was able to assess and approve an outstanding claim. It was quick and easy. Thank you
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Oneplan Insurance's replyOfficial
15 Oct 2024, 07:10Hi Biana,
Thank you for taking the time to compliment our team's efforts to assist you in an efficient manner. Customer service is our number one priority, and we are delighted to know that Shannen and Ntokozo are keeping up with this commitment.
We are looking forward to many more years of exciting experiences.
Kind regards,
Oneplan
Thank you for taking the time to compliment our team's efforts to assist you in an efficient manner. Customer service is our number one priority, and we are delighted to know that Shannen and Ntokozo are keeping up with this commitment.
We are looking forward to many more years of exciting experiences.
Kind regards,
Oneplan
Oneplan Insurance's reply15 Oct 2024, 07:10
Official
Hi Biana,
Thank you for taking the time to compliment our team's efforts to assist you in an efficient manner. Customer service is our number one priority, and we are delighted to know that Shannen and Ntokozo are keeping up with this commitment.
We are looking forward to many more years of exciting experiences.
Kind regards,
Oneplan
Thank you for taking the time to compliment our team's efforts to assist you in an efficient manner. Customer service is our number one priority, and we are delighted to know that Shannen and Ntokozo are keeping up with this commitment.
We are looking forward to many more years of exciting experiences.
Kind regards,
Oneplan