RX
Rebecca X

1 reviews | Active since Aug 2023

03 Apr 2024, 11:46

I had a problem with uploading my proof of payment for my prescription and self medication

I had a problem with uploading my proof of payment for my prescription and self medication. I call and talk to Tsepang Malapela. She gave me an outstanding service. She was very patient with me to go through the steps and gave me alternatives for my next submission. Everything went well. Keep up the good work lady. 🙏🙏🙏

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Apr 2024, 12:52
Official
Hi Rebecca,

Thank you for your feedback regarding your positive service experience with us. We greatly appreciate your kind words about the professionalism and helpfulness of Tsepang. Providing excellent service to our clients is our top priority, and we are delighted to hear that we were able to create a memorable experience for you.
We look forward to a long and fruitful relationship.
  
Thank you for being part of the Oneplan family.
  
Kind Regards,
Oneplan