AM
Anita M

1 reviews | Active since Sept 2013

28 May 2025, 14:55

I had a problem with the online app and could not load the claim

I had a problem with the online app and could not load the claim. I dealt with Shannen Mc Phearson and she was AMAZING. Very professional very helpful very kind and sorted ne out in 3 min. Appreciate the service .

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 May 2025, 15:47
Official
Hi Anita, 

Thank you for sharing your experience! We're thrilled to hear that Shannen was amazing—professional, helpful, and kind—and resolved your issue so quickly. We truly appreciate your kind words and will make sure she hears them! 

Kind regards, 
Oneplan.