I had a mishap with adding a cat and they made the experience of removing the cat from my insurance plan

Hi Mieke, 

Thank you for sharing your experience. We’re pleased to hear that Shari was able to assist you and make the process of updating your plan smooth and hassle-free. We’ll be sure to pass on your appreciation to her. 

We look forward to a long and fruitful relationship with you! 

Kind regards, 
Oneplan.