LM
Livhuwani M

1 reviews | Active since May 2024

19 Sept 2025, 08:54

I had a great experience with One Plan Insurance recently when submitting a claim for a doctor’s visit

I had a great experience with One Plan Insurance recently when submitting a claim for a doctor’s visit. I was assisted by Shannen Mc Pherson via WhatsApp, and I must say her service was exceptional. She guided me through the process clearly, submitted the claim on my behalf, and everything went smoothly from start to finish. It was quick, efficient, and stress-free – exactly what you need when dealing with medical matters. Thank you, Shannen, for your professionalism and friendly assistance. One Plan, you’ve got a star on your team!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Sept 2025, 08:57
Official
Hi Livhuwani, 

Thank you for sharing such detailed feedback. We are thrilled to hear about your great experience with Oneplan and that Shannen provided you with exceptional service. It is wonderful to know that she guided you through the process with professionalism and friendliness, making your claim quick, efficient and stress free. We truly value your kind words and will be sure to share them with her. 

Kind regards, 
Oneplan.