I find the WhatsApp communication a little slow, it keeps taking you back to the menu which is a waste of time

Hi Carla,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are so proud of Rutendo for assisting you with his excellent customer service skills. 

 
Thank you for being a part of the Oneplan Family. 
          
Kind Regards,
Oneplan