TC
Telana C
1 reviews | Active since Mar 2023
18 Dec 2025, 13:44
I enquired about funds available on one of my Pet's policy
I enquired about funds available on one of my Pet's policy. Sibusiso Ncambaca assisted me. I received the necessary information in a few messages within 15 minutes. And Sibusiso Ncambaca assisted to load the funds to my card as well. My entire query was handled and resolved within 15 minutes. Thank you for SUPER service!
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Oneplan Insurance's replyOfficial
18 Dec 2025, 13:46Hi Telana,
Thank you for sharing your experience with us. We’re delighted to hear that Sibusiso assisted you so efficiently by providing the information you needed and loading the funds onto your card within such a short time. Resolving your entire query efficiently is exactly the level of service we strive for. Your kind words and recognition of the great service are truly appreciated.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We’re delighted to hear that Sibusiso assisted you so efficiently by providing the information you needed and loading the funds onto your card within such a short time. Resolving your entire query efficiently is exactly the level of service we strive for. Your kind words and recognition of the great service are truly appreciated.
Kind regards,
Oneplan.
Oneplan Insurance's reply18 Dec 2025, 13:46
Official
Hi Telana,
Thank you for sharing your experience with us. We’re delighted to hear that Sibusiso assisted you so efficiently by providing the information you needed and loading the funds onto your card within such a short time. Resolving your entire query efficiently is exactly the level of service we strive for. Your kind words and recognition of the great service are truly appreciated.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We’re delighted to hear that Sibusiso assisted you so efficiently by providing the information you needed and loading the funds onto your card within such a short time. Resolving your entire query efficiently is exactly the level of service we strive for. Your kind words and recognition of the great service are truly appreciated.
Kind regards,
Oneplan.