KK
Kendell Kendell.whittaker

1 reviews | Active since Aug 2023

10 Oct 2025, 17:53

I dealt with Rutendo Adelaide this evening and she efficiently assisted me in updating my details

I dealt with Rutendo Adelaide this evening and she efficiently assisted me in updating my details. Our cat has recently been admitted into hospital so I reached out to ensure my policy is in line in order to claim. She calmed my nerves and made the process easy. Thank you Rutendo

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Oct 2025, 18:51
Official
Hi Kendell, 

Thank you for sharing your experience. We’re so glad to hear that Rutendo provided you with such efficient and compassionate assistance during a stressful time. It’s wonderful that she was able to ease your concerns and ensure your policy was in order. We’ll be sure to share your kind words with her, and we wish your cat a smooth and speedy recovery. 

Kind regards, 
Oneplan.