MG
Mayuri G

1 reviews | Active since Jan 2021

07 Nov 2023, 10:26

I chatted with Shari Govender via whatsapp today

I chatted with Shari Govender via whatsapp today. Not only did she understand my concerns, she reviewed my history, identified issues, and was able to suggest possible solutions easily. I am grateful that this big company has the potential to engage one-on-one and with compassion. I hope our happy relationship continues.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply07 Nov 2023, 14:41
Official
Hi Mayuri,

We love that Shari made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that we were able to create a memorable experience for you in your time of need. 
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
      
Kind Regards, 
Oneplan