I chatted to Ntokozo Sokamisa and she was so friendly and kind not to mention her assisting me in under 5 minutes with a smile

Hi Samantha,

Thank you for the positive feedback. We are pleased to hear that Ntokozo was able to assist you in a wonderful manner. Our clients are important to us, we strive to provide excellent services daily and we are pleased to hear that your query was resolved in a timely manner.
    
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
    
Kind Regards,
Oneplan