CB
Candice B

1 reviews | Active since Jul 2025

19 Nov 2025, 09:16

I changed pet insurance and it has been an amazing experience from the very first call

I changed pet insurance and it has been an amazing experience from the very first call. Every interaction has been friendly, kind and even willing to crack a joke or two while on a call. Today Sibusiso Ncambaca was a god send and resolved my issue in under ten minutes. 10 out of 10, would recommend!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Nov 2025, 09:18
Official
Hi Candice, 

Thank you for sharing such a wonderful review. It’s great to hear that your experience with us has been consistently positive from the very first call. We’re proud that our team’s friendliness and warm interactions have made the transition feel so seamless. Hearing that Sibusiso resolved your issue so quickly and made such a strong impression truly means a lot. We’ll be sure to pass along your appreciation. 

We’re delighted to have you with us, and your recommendation genuinely means the world. 

Kind regards, 
Oneplan.