MH
Morena H
1 reviews | Active since Jun 2023
07 Sept 2024, 12:10
I called in with an emergency that needed to be attended to urgently
I called in with an emergency that needed to be attended to urgently. Thato Lenyanyabedi went out of his way to sort out my query with in a matter of minutes. His was patient and attentive. He saw to it to get back to me and update me about the progress of the issue that was at hand I am pleased and grateful for is good customer service
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Oneplan Insurance's replyOfficial
07 Sept 2024, 18:12Hi Morena,
We love that Thato made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Thato assisted you professionally and with compassion in your time of need and we will be sure to recognize his efforts.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Thato made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Thato assisted you professionally and with compassion in your time of need and we will be sure to recognize his efforts.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply07 Sept 2024, 18:12
Official
Hi Morena,
We love that Thato made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Thato assisted you professionally and with compassion in your time of need and we will be sure to recognize his efforts.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Thato made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Thato assisted you professionally and with compassion in your time of need and we will be sure to recognize his efforts.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan