DD
Dalene D
1 reviews | Active since Aug 2024
05 Aug 2024, 12:12
I asked then to please change my debit order from one account to another account and not even 5min my query was resolved
I asked then to please change my debit order from one account to another account and not even 5min my query was resolved. I can highly recommend them they are awesome and I also had to take my dog to the vet and in minutes after I phoned them they loaded funds on the card. I just want to say we'll done Oneplan you are an awesome company. Keep up the good work.
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Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
05 Aug 2024, 13:17Hi Dalene,
Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours
We greatly appreciate your positive feedback regarding the assistance provided by the team and the hassle-free experience. Ensuring the well-being of your furry family members is of utmost importance to us, and we are committed to providing them with exceptional service.
Please give our love and well wishes to Scout and Maximus.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours
We greatly appreciate your positive feedback regarding the assistance provided by the team and the hassle-free experience. Ensuring the well-being of your furry family members is of utmost importance to us, and we are committed to providing them with exceptional service.
Please give our love and well wishes to Scout and Maximus.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply05 Aug 2024, 13:17
Official
Hi Dalene,
Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours
We greatly appreciate your positive feedback regarding the assistance provided by the team and the hassle-free experience. Ensuring the well-being of your furry family members is of utmost importance to us, and we are committed to providing them with exceptional service.
Please give our love and well wishes to Scout and Maximus.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours
We greatly appreciate your positive feedback regarding the assistance provided by the team and the hassle-free experience. Ensuring the well-being of your furry family members is of utmost importance to us, and we are committed to providing them with exceptional service.
Please give our love and well wishes to Scout and Maximus.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
DD
Dalene D's updateReviewer Update
05 Aug 2024, 13:28Hi
I just also want to mentioned the person that assist me was Mapaseka Dinake received great service from her. Well done to her.
I just also want to mentioned the person that assist me was Mapaseka Dinake received great service from her. Well done to her.
DD
Dalene D's update05 Aug 2024, 13:28
Reviewer Update
Hi
I just also want to mentioned the person that assist me was Mapaseka Dinake received great service from her. Well done to her.
I just also want to mentioned the person that assist me was Mapaseka Dinake received great service from her. Well done to her.
Oneplan Insurance's replyOfficial
05 Aug 2024, 13:58Hi Dalene,
We’re pleased to hear that Mapaseka assisted you with excellent customer service in your time of need and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs
Kind Regards,
Oneplan
We’re pleased to hear that Mapaseka assisted you with excellent customer service in your time of need and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs
Kind Regards,
Oneplan
Oneplan Insurance's reply05 Aug 2024, 13:58
Official
Hi Dalene,
We’re pleased to hear that Mapaseka assisted you with excellent customer service in your time of need and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs
Kind Regards,
Oneplan
We’re pleased to hear that Mapaseka assisted you with excellent customer service in your time of need and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs
Kind Regards,
Oneplan