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Charne C

1 reviews | Active since Jun 2022

10 Feb 2023, 11:13

I am super super impressed with the excellent service I have received over the Chat With Us on the Oneplan App

I am super super impressed with the excellent service I have received over the Chat With Us on the Oneplan App. Ntokozo Sokamisa attended to my request regarding a claim issue which was a mistake from my side. The issue was resolved in minutes and did not require endless waiting or a phone call. I also have had to update my details as I got married and that too was such a breeze. Thank you so much Ntokozo and Oneplan team for your excellent and continues service. Very happy client

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Feb 2023, 12:20
Official
Hi Charne,

We love that Ntokozo from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We strive to achieve this on every single interaction, and we are glad that you are happy with the service provided. 
Our love and well wishes are with you and your partner.

Thank you for choosing Oneplan for your insurance needs. 
 
Kind Regards,
Oneplan