I am saddened to eve...

Hi Matshidiso,

Thank you for sharing your service experience with us and for taking the time to compliment the team on their excellent customer service skills. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we are delighted to hear you are happy with the service provided.
Our love and well wishes are with you.
  
We're sad to see you go, but we do hope to have you part of the Oneplan family again. 
 
Thank you for choosing Oneplan as your preferred insurance provider for your fur-babies needs.  

Kind Regards, 
Oneplan