LJ
Liza J
1 reviews | Active since Sept 2016
17 Aug 2025, 16:43
I am not sure of the lady's name that I spoke to today (17 Aug) at 15:44, but I want to thank her from the bottom of my heart for the help she gave me and the investigation she did while I was holding to see why I can't load emergency money on my card for
I am not sure of the lady's name that I spoke to today (17 Aug) at 15:44, but I want to thank her from the bottom of my heart for the help she gave me and the investigation she did while I was holding to see why I can't load emergency money on my card for my pet. She found an invoice that was loaded incorrectly in June. Thank you you are my hero today. Liza Jansen
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Replies (1)
Oneplan Insurance's replyOfficial
17 Aug 2025, 16:48Hi Liza,
Thank you for sharing your heartfelt feedback. We’re so glad our team member went the extra mile to investigate and resolve the issue for you. We’ll be sure to share your appreciation with her.
We look forward to a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for sharing your heartfelt feedback. We’re so glad our team member went the extra mile to investigate and resolve the issue for you. We’ll be sure to share your appreciation with her.
We look forward to a long and fruitful relationship with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply17 Aug 2025, 16:48
Official
Hi Liza,
Thank you for sharing your heartfelt feedback. We’re so glad our team member went the extra mile to investigate and resolve the issue for you. We’ll be sure to share your appreciation with her.
We look forward to a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for sharing your heartfelt feedback. We’re so glad our team member went the extra mile to investigate and resolve the issue for you. We’ll be sure to share your appreciation with her.
We look forward to a long and fruitful relationship with you!
Kind regards,
Oneplan.