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Bianca B

1 reviews | Active since Feb 2023

16 Feb 2026, 16:28

I am new to their service but thusfar they have been more than helpful

I am new to their service but thusfar they have been more than helpful. I am a first time pet owner and have wayyyy too many dumb questions. The consultants are extremely patient and are really helpful in providing clarity. Sophie did an excellent job assisting me and I am grateful that she made sure I was sorted. I am looking forward to continuing the journey with OnePlan.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Feb 2026, 19:15
Official
Hi Bianca, 

Thank you for sharing your experience with us. We’re delighted to hear that, as a first-time pet owner, you’ve found our team patient, supportive, and helpful in providing clarity. We’re always here to help you feel confident in caring for your pet. 

It’s wonderful to know that Sophie provided excellent assistance and ensured everything was sorted for you. We’re honoured to be part of your journey and look forward to supporting you every step of the way at Oneplan. 

Welcome to the Oneplan family, and thank you for your trust. 

Kind regards, 
Oneplan.