I am new to the world of pet insurance and needed some assistance on getting my pets info updated on the APP as well as asking for assistance for my first claim for vaccinations

Hi Bronwen, 

Thank you for your feedback! We’re glad to hear that our team was quick to assist you with updating your pets’ information on the app and guiding you through your first claim for vaccinations. We’re happy to have made your introduction to pet insurance smooth and easy. 

We are excited to have a long and fruitful relationship with you! 

Kind regards, 
Oneplan.