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Joseph J Chikwala joejutha
1 reviews | Active since Nov 2023
20 Mar 2024, 12:31
I am impressed with ...
I am impressed with some responses from One Plan where minor ailments or procedures are concerned but more serious ailments and procedures in my experiences are quite apauling (ie You do not consider iron infusion as serious so you will not pay for it)
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Oneplan Insurance's replyOfficial
20 Mar 2024, 13:18Hi Joseph,
Thank you for providing feedback on the service you received today. We value your input and appreciate the time you've taken to rate our service. Delivering exceptional customer service is a core focus for us, and we're pleased to hear that you are generally pleased.
Our plans cover you according to the set terms and conditions listed in the policy schedule provided to you at policy inception, during your time with us and at any point upon your request. We always encourage all our clients to fami****ise themselves with these terms to better understand how the policy covers you. Rest assured, we prioritise your well-being and will do everything within our power to assist you, within the framework of our terms and conditions.
We thank you for being a member of our Oneplan family.
Regards,
Oneplan
Thank you for providing feedback on the service you received today. We value your input and appreciate the time you've taken to rate our service. Delivering exceptional customer service is a core focus for us, and we're pleased to hear that you are generally pleased.
Our plans cover you according to the set terms and conditions listed in the policy schedule provided to you at policy inception, during your time with us and at any point upon your request. We always encourage all our clients to fami****ise themselves with these terms to better understand how the policy covers you. Rest assured, we prioritise your well-being and will do everything within our power to assist you, within the framework of our terms and conditions.
We thank you for being a member of our Oneplan family.
Regards,
Oneplan
Oneplan Insurance's reply20 Mar 2024, 13:18
Official
Hi Joseph,
Thank you for providing feedback on the service you received today. We value your input and appreciate the time you've taken to rate our service. Delivering exceptional customer service is a core focus for us, and we're pleased to hear that you are generally pleased.
Our plans cover you according to the set terms and conditions listed in the policy schedule provided to you at policy inception, during your time with us and at any point upon your request. We always encourage all our clients to fami****ise themselves with these terms to better understand how the policy covers you. Rest assured, we prioritise your well-being and will do everything within our power to assist you, within the framework of our terms and conditions.
We thank you for being a member of our Oneplan family.
Regards,
Oneplan
Thank you for providing feedback on the service you received today. We value your input and appreciate the time you've taken to rate our service. Delivering exceptional customer service is a core focus for us, and we're pleased to hear that you are generally pleased.
Our plans cover you according to the set terms and conditions listed in the policy schedule provided to you at policy inception, during your time with us and at any point upon your request. We always encourage all our clients to fami****ise themselves with these terms to better understand how the policy covers you. Rest assured, we prioritise your well-being and will do everything within our power to assist you, within the framework of our terms and conditions.
We thank you for being a member of our Oneplan family.
Regards,
Oneplan