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shaheeda M

1 reviews | Active since Oct 2012

29 Aug 2024, 08:50

I am a 1st time user of this insurance and quite clearly i was and still am like a fish out of water

I am a 1st time user of this insurance and quite clearly i was and still am like a fish out of water. I made quite a few mistakes while trying to load my pre-loaded card. I managed to chat to MAPASEKA DINAKE and she assisted me thoroughly and guided me every step of the way!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Aug 2024, 10:29
Official
Hi Shaheeda,

Thank you for taking the time to share your service experience with us. We believe in providing the best service to our clients and we are delighted to know that service champions such as Mapasake continue to make us proud. We are delighted to have you and ****in join the Oneplan Family and we look forward to a long and fruitful relationship.
 
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
Kind regards
Oneplan