1 reviews | Active since Jan 2013
HUGE increases in almost no time!
This is the second time in a very short period that OnePlan has increased my premium. And it is not as if the amount has only gone up by a few Rand, but has rather gone up now by a total of almost R200. That is absolutely ridiculous, how are people supposed to afford increases like that??<br> <br> I understand that it is a medical insurance and not a medical aid. But if I cant use my annual limits without worrying about my premium increasing the whole time. The person I spoke to about it on the phone said that it was also due to their service providers increasing their tariffs. Are you telling me that it warrants a R116 increase per month? No one can afford a 20 % percent increase like that. <br> <br> Not to mention the shocking service I've received in the past. <br> I honestly then dont see why OnePlan thinks they have an edge over other medical aids, as they now also cost the same
Thank you for bringing the above to our attention.
Kindly note that as per email correspondence, please note that loadings are calculated based on actuarial calculations on the probability of risk per insured person. It means that a loading is not only calculated on an individual's conditions but includes the client's lifestyle - age, medical history and claims history.
All of the above factors have been taken into account based on the information you supp**** us with and information obtained from your health records with us.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department
Thank you for bringing the above to our attention.
Kindly note that as per email correspondence, please note that loadings are calculated based on actuarial calculations on the probability of risk per insured person. It means that a loading is not only calculated on an individual's conditions but includes the client's lifestyle - age, medical history and claims history.
All of the above factors have been taken into account based on the information you supp**** us with and information obtained from your health records with us.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department