CE
Chantal E

1 reviews | Active since Mar 2016

13 Nov 2019, 12:53

Hospital Authorization

I needed a hospital authorization, so I mailed admissions and Brave Nyirenda assisted me. He was very friendly and listened to what I was asking. He asked me to send the quotations through to him and he gave me a call back as soon as he received them confirming that he will be sending the authorization code through within the next few minutes. I hardly put the phone down and I received the email. I am very impressed that I received such a quick response and solution to what I needed done. Brave gives great service and assists with a smile. Will work with him any day.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Nov 2019, 11:22
Official
Hi Chantal, 

Thank you for the wonderful compliment. 

We do strive to provide excellent services on a daily basis and glad to hear that we were able to assist in this regard. 

All the best with your upcoming procedure. 

Kind Regards
Oneplan