1 reviews | Active since Apr 2015
Horrible Experience i have received with ONEPLAN
Dear K****tso Valencia Lekala
We regret to inform you that your Oneplan policy nr. ********** 44, has been cancelled. In terms of our policy wording, there is a 30 day (one calendar month) notice period and R100 cancellation fee. Your policy will be cancelled as of the 2017/09/30 and your last premium will be deducted on the 2017/08/28.
Please note that premiums are deducted in advance and should your premium be returned for whatever reason during your cancellation period, your cover will be suspended and no claims will be entertained.
Please contact us on ********** should you have any further questions.
Your sincerely Oneplan
please explain how money was the deducted from my account after confirming in writing that the last instalment will be 2808/2017. I need my money back.
Hi K****tso,
We would like to sincerely apologize for the inconvenience caused. We have received your cancellation request and it has been processed. Your premium that has been debited for the month of October will be refunded to your account.
We hope to have you part of the Oneplan family again someday in the future and we will miss you.
Kind Regards,
The Oneplan Team
Hi K****tso,
We would like to sincerely apologize for the inconvenience caused. We have received your cancellation request and it has been processed. Your premium that has been debited for the month of October will be refunded to your account.
We hope to have you part of the Oneplan family again someday in the future and we will miss you.
Kind Regards,
The Oneplan Team