1 reviews | Active since Sept 2016

24 Jul 2018, 12:59

HORRIBLE

The worst!! I have been paying for months and got nothing in return. 2 claims unsuccessful. 1 claim was loaded onto my card which wasn't even mine. Cancelling right now!

0
Replies (4)
Oneplan Insurance
Oneplan Insurance's reply24 Jul 2018, 13:28
Official

Hi Nadia,

We're sorry to hear about your experience with us and for any inconvenience caused by this.

We are unable to locate your policy with the email address used in your posting. May you kindly send an email to *** with your policy number so that we may assist you further. You may state that your email is regarding the Hello Peter complaint.

Regards,

The Oneplan Team

's update24 Jul 2018, 13:31
Reviewer Update
Thank you for responding. Will email you now.
Oneplan Insurance
Oneplan Insurance's reply30 Jul 2018, 11:14
Official

Hi Nadia,

We have not received any email as yet regarding the above review. Please advise if this has been sent?

Regards,

The Oneplan Team

's update13 Aug 2018, 10:59
Reviewer Update
Hi Oneplan, I will email now since it seems a few weeks and still nothing is resolved.