PS
Pravitha S
1 reviews | Active since Jun 2019
28 Oct 2025, 10:07
Highly irirtated
I am so fed up with this company that its totally unbelievable.I receive almost 25 calls every single day.I blocked there numbers but under blocked calls i get a beep almost every 2 minutes with a call notification.Can hellopeter refer me to the ombudsman where i can lodge a complain. I cancelled this policy because i do not have money to pay for it.My husband is unemployed and sick and this policy didnt serve me right. i want to inform people please dont deal with this company..I say it loud... They are inconsiderate towards people and the haras*****t of phone calls.There are better companies out there that will not phone you a million times...
Helpful (0)
Replies (5)0
Replies (5)
Oneplan Insurance's replyOfficial
28 Oct 2025, 10:40Dear Pravitha,
Thank you for bringing this matter to our attention.
We sincerely regret that your experience with Oneplan has not met your expectations and apologize for any inconvenience caused. The circumstances surrounding your HelloPeter posting are concerning, and we take such matters very seriously.
Customer service is our top priority, and the experience you described does not reflect the standard of service we strive to provide. We have escalated the matter to the relevant department for further investigation and to be addressed. We will provide feedback to you once we have looked into the matter.
Once again, we apologize for any inconvenience caused and remain committed to restoring your confidence in our services.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely regret that your experience with Oneplan has not met your expectations and apologize for any inconvenience caused. The circumstances surrounding your HelloPeter posting are concerning, and we take such matters very seriously.
Customer service is our top priority, and the experience you described does not reflect the standard of service we strive to provide. We have escalated the matter to the relevant department for further investigation and to be addressed. We will provide feedback to you once we have looked into the matter.
Once again, we apologize for any inconvenience caused and remain committed to restoring your confidence in our services.
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Oct 2025, 10:40
Official
Dear Pravitha,
Thank you for bringing this matter to our attention.
We sincerely regret that your experience with Oneplan has not met your expectations and apologize for any inconvenience caused. The circumstances surrounding your HelloPeter posting are concerning, and we take such matters very seriously.
Customer service is our top priority, and the experience you described does not reflect the standard of service we strive to provide. We have escalated the matter to the relevant department for further investigation and to be addressed. We will provide feedback to you once we have looked into the matter.
Once again, we apologize for any inconvenience caused and remain committed to restoring your confidence in our services.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely regret that your experience with Oneplan has not met your expectations and apologize for any inconvenience caused. The circumstances surrounding your HelloPeter posting are concerning, and we take such matters very seriously.
Customer service is our top priority, and the experience you described does not reflect the standard of service we strive to provide. We have escalated the matter to the relevant department for further investigation and to be addressed. We will provide feedback to you once we have looked into the matter.
Once again, we apologize for any inconvenience caused and remain committed to restoring your confidence in our services.
Kind regards,
Oneplan.
PS
Pravitha S's updateReviewer Update
28 Oct 2025, 10:47Please just remove my number from your data base.Its my discretion if i want the policy or no***** only a policy so i if i am not satisfied i have a right to cancel.And i am financially unable to commit myself to this plan...Thanks
PS
Pravitha S's update28 Oct 2025, 10:47
Reviewer Update
Please just remove my number from your data base.Its my discretion if i want the policy or no***** only a policy so i if i am not satisfied i have a right to cancel.And i am financially unable to commit myself to this plan...Thanks
Oneplan Insurance's replyOfficial
28 Oct 2025, 11:25Thank you for getting back to us. We have escalated a request to add your contact details to the do-not-call list. Once this is done, you will no longer receive calls from our end.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Oct 2025, 11:25
Official
Thank you for getting back to us. We have escalated a request to add your contact details to the do-not-call list. Once this is done, you will no longer receive calls from our end.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
PS
Pravitha S's updateReviewer Update
28 Oct 2025, 11:45Thank you
PS
Pravitha S's update28 Oct 2025, 11:45
Reviewer Update
Thank you
Oneplan Insurance's replyOfficial
29 Oct 2025, 09:27Dear Pravitha,
Kindly note that your details have been added to our do-not-contact list, including your email address.
Once again, we apologize for any inconvenience caused and are saddened to see you go.
Kind regards,
Oneplan.
Kindly note that your details have been added to our do-not-contact list, including your email address.
Once again, we apologize for any inconvenience caused and are saddened to see you go.
Kind regards,
Oneplan.
Oneplan Insurance's reply29 Oct 2025, 09:27
Official
Dear Pravitha,
Kindly note that your details have been added to our do-not-contact list, including your email address.
Once again, we apologize for any inconvenience caused and are saddened to see you go.
Kind regards,
Oneplan.
Kindly note that your details have been added to our do-not-contact list, including your email address.
Once again, we apologize for any inconvenience caused and are saddened to see you go.
Kind regards,
Oneplan.