CJM
Cheréze Jayden Maritz

1 reviews | Active since Sept 2018

01 Oct 2019, 09:42

HIGHLY disappointing in ONEPLAN

I am HIGHLY disappointing in ONEPLAN. I called ONEPLAN several times to CANCEL my APPLICATION for a policy 1 DAY AFTER APPLYING. But STILL you DEBITED MY ACCOUNT for R1950. SERIOUSLY!!!!!!!! I also received a sms from oneplan confirming my cancellation! I don't even have my policy number or ANY documentation. This is UNACCEPTABLE.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply01 Oct 2019, 11:59
Official
Good day Cheréze,

On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
An agent has tried contacting you to no avail however, an email has been sent to you in this regard. 

Please do refer to your emails. 

Kind regards
The Oneplan Team