Hi I need an approv...

Hi Rufas, 

Thank you for reaching out to us. 

We have attempted to contact you on the number listed to assist with your request, to no avail. 

Kindly note that we offer various platforms of communication that you may utilize for assistance with your day-to-day claims and requests such as WhatsApp at 083 794 54
52, call on ***, or send an email to *** with your policy number in the subject line. 

You are also welcome to load funds using the mobile app by following these steps: 
- Open and login on to the mobile app
- Click on the plan you have
- Click on "my Claims"
- Click on "New Claim"
- Select the benefit you would like to use
- Input the date
- Select the insured person/fur baby
- Select the card
- Click on "Process claim". 

We look forward to hearing from you to assist further. 

Kind regards, 
Oneplan.