C
Carol
1 reviews | Active since Apr 2025
02 Apr 2025, 09:46
Hello Carol Ann
Hello Carol Ann. Your Scripted Medication on 2025/04/01, Ref No. ***5 cannot be approved, the reason being: No swipe detected. The funds have been withdrawn from your card.. Your Insurance Family, Oneplan
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Oneplan Insurance's replyOfficial
02 Apr 2025, 09:59Hi Carol,
Thank you for taking the time to bring this to our attention.
Upon investigation, we have noted that feedback has been provided on our WhatsApp chat, stating that the claim has been captured and approved as a card refund. The funds for the claim have been paid into your Oneplan card.
Should you have any outstanding claims that you would like to be reviewed, please send us the invoices and proof of payments either on WhatsApp at *** or via email to *** with your policy number in the subject and we will happily assist further.
We look forward to resolving any concerns you may have and maintain a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
Upon investigation, we have noted that feedback has been provided on our WhatsApp chat, stating that the claim has been captured and approved as a card refund. The funds for the claim have been paid into your Oneplan card.
Should you have any outstanding claims that you would like to be reviewed, please send us the invoices and proof of payments either on WhatsApp at *** or via email to *** with your policy number in the subject and we will happily assist further.
We look forward to resolving any concerns you may have and maintain a long and fruitful relationship with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Apr 2025, 09:59
Official
Hi Carol,
Thank you for taking the time to bring this to our attention.
Upon investigation, we have noted that feedback has been provided on our WhatsApp chat, stating that the claim has been captured and approved as a card refund. The funds for the claim have been paid into your Oneplan card.
Should you have any outstanding claims that you would like to be reviewed, please send us the invoices and proof of payments either on WhatsApp at *** or via email to *** with your policy number in the subject and we will happily assist further.
We look forward to resolving any concerns you may have and maintain a long and fruitful relationship with you!
Kind regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
Upon investigation, we have noted that feedback has been provided on our WhatsApp chat, stating that the claim has been captured and approved as a card refund. The funds for the claim have been paid into your Oneplan card.
Should you have any outstanding claims that you would like to be reviewed, please send us the invoices and proof of payments either on WhatsApp at *** or via email to *** with your policy number in the subject and we will happily assist further.
We look forward to resolving any concerns you may have and maintain a long and fruitful relationship with you!
Kind regards,
Oneplan.