MV
Melissa V

1 reviews | Active since Dec 2023

09 Dec 2023, 10:44

Heather Webster customer service

Heather Webster provided the most amazing customer service to our furbaby, vet and us. Pleasant, patient and understanding.She know her processes in conducting her duties. Thank you Heather that Cesar surgery was a success and the claim process was made so simple so he can get help.You are amazing, going forward I have peace of mind to know I have someone that I can count on to help with my furbaby and claims Thank you from Melissa,Vimal and Cesar Vala.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Dec 2023, 21:16
Official
Hi Melissa

Thank you so much for taking the time to leave such a heart warming review of the service you received from Heather. Our aim is to always provide great service to our clients and we are fortunate to have service champions such as Heather doing exactly that. 

We will be sure to share this with her and we wish Cesar a speedy and full recovery. 

Kind regards,
One Plan