sS
shadowangel S

1 reviews | Active since Jun 2017

25 Apr 2023, 14:20

Haras*****t

Harassment!! Why keep calling when people are clearly not interested! Adhere to the POPI act ! Number keep getting called from : ***

0
Replies (3)
Oneplan Insurance
Oneplan Insurance's reply25 Apr 2023, 16:12
Official
Good day Joy,

Thank you for taking the time to bring this to our attention. 

We apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. 

We would like to assist further in this regard, as we did try contacting you to further discuss the matter, however, it was to no avail.

Kindly note that we have searched our system for calls that were made to your listed cell phone number ***, but there are no records for the listed cell phone number. 

Please kindly advise us if we contacted you on a different cell phone number and we will escalate this to the relevant department to have that number removed from our system since we are not able to trace any calls being made to ***.

Once again, we apologize for any inconvenience caused and we look forward to hearing from you soon.
  
Kind Regards,
Oneplan 
sS
shadowangel S's update25 Apr 2023, 17:17
Reviewer Update
You are unable to contact me because I've blocked your calls due to the continued harassment. Another number is ***. Just remove the cell number off your database. Surely it's that simple.
Oneplan Insurance
Oneplan Insurance's reply26 Apr 2023, 09:29
Official
Good day Joy,

Thank you for reaching out to us.

Kindly note we have proceeded to send communication to the relevant department to inform them to remove your cell phone number ( ***)  from the system.
 
Once again, we apologize for any inconvenience caused.
  
Kind Regards,
Oneplan