JS
Jessica S
1 reviews | Active since Nov 2025
20 Nov 2025, 11:34
Harassment!
I have received multiple emails from Matlhatsi Molefe trying to sell me insurance. And I have asked 4 times via email and 3 times via SMS to remove me from the contact list. Sending me emails once a week that I recently visited your website when I haven't still goes against the POPI act. Please stop contacting me!
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Replies (1)
Oneplan Insurance's replyOfficial
20 Nov 2025, 11:59Dear Jessica,
Thank you for bringing this to matter our attention.
We sincerely regret the circumstances that led to your Hellopeter review and apologize for any inconvenience you have experienced.
At Oneplan, we value customer feedback as it helps us refine our services and processes to better meet your expectations. We have acknowledged your complaint and have escalated your information to the relevant department to be added to our do-not-contact list. Once this is done, no further contact will be made to you.
Once again, we apologise for the experience you've had.
Kind regards,
Oneplan.
Thank you for bringing this to matter our attention.
We sincerely regret the circumstances that led to your Hellopeter review and apologize for any inconvenience you have experienced.
At Oneplan, we value customer feedback as it helps us refine our services and processes to better meet your expectations. We have acknowledged your complaint and have escalated your information to the relevant department to be added to our do-not-contact list. Once this is done, no further contact will be made to you.
Once again, we apologise for the experience you've had.
Kind regards,
Oneplan.
Oneplan Insurance's reply20 Nov 2025, 11:59
Official
Dear Jessica,
Thank you for bringing this to matter our attention.
We sincerely regret the circumstances that led to your Hellopeter review and apologize for any inconvenience you have experienced.
At Oneplan, we value customer feedback as it helps us refine our services and processes to better meet your expectations. We have acknowledged your complaint and have escalated your information to the relevant department to be added to our do-not-contact list. Once this is done, no further contact will be made to you.
Once again, we apologise for the experience you've had.
Kind regards,
Oneplan.
Thank you for bringing this to matter our attention.
We sincerely regret the circumstances that led to your Hellopeter review and apologize for any inconvenience you have experienced.
At Oneplan, we value customer feedback as it helps us refine our services and processes to better meet your expectations. We have acknowledged your complaint and have escalated your information to the relevant department to be added to our do-not-contact list. Once this is done, no further contact will be made to you.
Once again, we apologise for the experience you've had.
Kind regards,
Oneplan.