sK
sebe K
1 reviews | Active since Jan 2014
16 Sept 2021, 14:17
Harassment
I am being bombarded by sms' from this institution. I have no relations with them. I do not know where they got my numbers from and they keep referring to me as MARTHA, I have sent numerous requests to opt out to no avail!!!!! GET THIS SORTED BEFIRE I RESORT TO THE OMBUDS
Helpful (0)
Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
16 Sept 2021, 15:31Good day Sebe,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
As per our telephonic discussion, we have since proceeded to send communication to our Marketing Department to inform them to remove the listed number from the system. You should not receive any further messages.
Once again we apologize for any inconvenience caused.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Sept 2021, 15:31
Official
Good day Sebe,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
As per our telephonic discussion, we have since proceeded to send communication to our Marketing Department to inform them to remove the listed number from the system. You should not receive any further messages.
Once again we apologize for any inconvenience caused.
Kind Regards,
Oneplan
sK
sebe K's updateReviewer Update
13 Oct 2021, 14:43I am still bombarded with these sms'. Worse I got 2 theis week!!!!!! The consultant that I spoke has said she will get back to me. That was on then16th September
sK
sebe K's update13 Oct 2021, 14:43
Reviewer Update
I am still bombarded with these sms'. Worse I got 2 theis week!!!!!! The consultant that I spoke has said she will get back to me. That was on then16th September
Oneplan Insurance's replyOfficial
13 Oct 2021, 15:26Good day Sebe,
Thank you for taking our call earlier.
As per our telephonic conversation, it was confirmed that your listed cell phone number is not on our database. Once we receive the screenshot of the SMS that you are receiving we will escalate the matter to our IT department as it seems that the SMSs that you are receiving is not from our company.
Kind Regards,
Oneplan
Thank you for taking our call earlier.
As per our telephonic conversation, it was confirmed that your listed cell phone number is not on our database. Once we receive the screenshot of the SMS that you are receiving we will escalate the matter to our IT department as it seems that the SMSs that you are receiving is not from our company.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Oct 2021, 15:26
Official
Good day Sebe,
Thank you for taking our call earlier.
As per our telephonic conversation, it was confirmed that your listed cell phone number is not on our database. Once we receive the screenshot of the SMS that you are receiving we will escalate the matter to our IT department as it seems that the SMSs that you are receiving is not from our company.
Kind Regards,
Oneplan
Thank you for taking our call earlier.
As per our telephonic conversation, it was confirmed that your listed cell phone number is not on our database. Once we receive the screenshot of the SMS that you are receiving we will escalate the matter to our IT department as it seems that the SMSs that you are receiving is not from our company.
Kind Regards,
Oneplan