eS
eugene S
1 reviews | Active since Mar 2009
28 Jan 2025, 10:24
Harassing Insurance Company
So yesterday my son requested an online insurance quote for pet insurance. The quote was received and since then he is receiving on going pesky phone calls from this company. He has requested from other insurance companies also. This company One plan is busy with harassment now and will be reported to the authorities for harassment.
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Oneplan Insurance's replyOfficial
28 Jan 2025, 10:33Dear Eugene,
Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience and deeply regret the frustration and inconvenience you’ve faced. Your feedback is incredibly important to us, as it helps us improve our processes. We understand how upsetting this situation must be, and we would like to have a look into it and assist promptly.
We have attempted to contact you on the phone number listed, to no avail.
Upon receiving your requests on our contact platforms, we have escalated a request to add your contact number to the do-not-list. You will no longer be receiving calls from our end unless explicitly requested by you.
We once again apologize for all that you have been through.
Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience and deeply regret the frustration and inconvenience you’ve faced. Your feedback is incredibly important to us, as it helps us improve our processes. We understand how upsetting this situation must be, and we would like to have a look into it and assist promptly.
We have attempted to contact you on the phone number listed, to no avail.
Upon receiving your requests on our contact platforms, we have escalated a request to add your contact number to the do-not-list. You will no longer be receiving calls from our end unless explicitly requested by you.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Jan 2025, 10:33
Official
Dear Eugene,
Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience and deeply regret the frustration and inconvenience you’ve faced. Your feedback is incredibly important to us, as it helps us improve our processes. We understand how upsetting this situation must be, and we would like to have a look into it and assist promptly.
We have attempted to contact you on the phone number listed, to no avail.
Upon receiving your requests on our contact platforms, we have escalated a request to add your contact number to the do-not-list. You will no longer be receiving calls from our end unless explicitly requested by you.
We once again apologize for all that you have been through.
Thank you for bringing this to our attention.
We’re truly sorry to hear about your experience and deeply regret the frustration and inconvenience you’ve faced. Your feedback is incredibly important to us, as it helps us improve our processes. We understand how upsetting this situation must be, and we would like to have a look into it and assist promptly.
We have attempted to contact you on the phone number listed, to no avail.
Upon receiving your requests on our contact platforms, we have escalated a request to add your contact number to the do-not-list. You will no longer be receiving calls from our end unless explicitly requested by you.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.