VA
Vikki A

1 reviews | Active since Jun 2023

14 Jun 2023, 16:34

HAPPY CUSTOMER!! RE: OnePlan: Ashlin Isaacs - Customer Care Consultant

I am so pleased with the assistance of Oneplan pet insurance. Ashlin Isaacs, their Customer Care Consultant assisted me with a claim and truly made my life so much easier after her persistence to assist me in a claim I was stressing with. Thank you Ashlin! Oneplan has been a reliable cover for my pets!! Thank you Oneplan for the past 8 years of reliable assistance!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Jun 2023, 16:58
Official
Hi Vikki,

We love that Ashlin made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Ashlin on her excellent customer service. We aim to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.

We are glad to have been with you for the past 8 years and look forward to an even longer and more fruitful relationship.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
    
Kind Regards,
Oneplan