AC
Angela C
1 reviews | Active since Aug 2019
25 Jul 2023, 16:48
Had an emergency with Dexter and the app wouldn't process my fund request for the vet
Had an emergency with Dexter and the app wouldn't process my fund request for the vet. But one Chat away and Tshegofatso assisted me promptly, loaded the funds and now Dexter can see his doctor. Thank you so much. Means the world to have such great service In a time of need and stress. ❤🔥
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Replies (1)
Oneplan Insurance's replyOfficial
25 Jul 2023, 16:56Hi Angela,
We love that Tshegofatso from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Tshegofatso has made a lasting impression on you.
Please give our love and well wishes to Dexter.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
We love that Tshegofatso from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Tshegofatso has made a lasting impression on you.
Please give our love and well wishes to Dexter.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply25 Jul 2023, 16:56
Official
Hi Angela,
We love that Tshegofatso from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Tshegofatso has made a lasting impression on you.
Please give our love and well wishes to Dexter.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
We love that Tshegofatso from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Tshegofatso has made a lasting impression on you.
Please give our love and well wishes to Dexter.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan