Had a frustrating start with my Oneplan account query due to a system glitch that kicked me out, but once I got through, the service was excellent

Hi Elizabeth, 

Thank you for sharing your experience! We're sorry to hear about the initial frustration with the system glitch, however, we're so glad Kopano was able to assist you professionally and efficiently. It's great to know he turned things around and left you with a positive experience. We’ll be sure to pass on your appreciation! 

Kind regards, 
Oneplan.