Had a bit of issues on the app and loading of my claim funds, but it was sorted by Julian David

Hi Jean- Marie,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any issues you may have encountered with the App and we are glad to hear that Julian assisted you effectively during this time. 
 
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
 
Kind Regards,
Oneplan