GM
Gugu Matroshe-Bango
1 reviews | Active since Feb 2022
31 Jan 2024, 20:04
Gugu... One plan simply the best
My puppy was hit by a car and sadly passed away. I informed One plan to cancel my insurance.. The following week I received a call from a courier guy to deliver a very thoughtful emotional gift unexpected. I will always treasure how you made me and my family feel during this hard time. Thank you One plan that's what I call Ubuntu, not just business.
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Oneplan Insurance's replyOfficial
01 Feb 2024, 08:43Hi Gugu,
Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible.
We are so sorry to hear about the passing away of your fur-baby Luna. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Luna was lucky to have found a family as loving as yours.
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the situation we were able to assist professionally and with compassion during this difficult time.
May the memories you share with Luna forever be close to your heart.
Kind Regards,
Oneplan
Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible.
We are so sorry to hear about the passing away of your fur-baby Luna. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Luna was lucky to have found a family as loving as yours.
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the situation we were able to assist professionally and with compassion during this difficult time.
May the memories you share with Luna forever be close to your heart.
Kind Regards,
Oneplan
Oneplan Insurance's reply01 Feb 2024, 08:43
Official
Hi Gugu,
Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible.
We are so sorry to hear about the passing away of your fur-baby Luna. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Luna was lucky to have found a family as loving as yours.
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the situation we were able to assist professionally and with compassion during this difficult time.
May the memories you share with Luna forever be close to your heart.
Kind Regards,
Oneplan
Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible.
We are so sorry to hear about the passing away of your fur-baby Luna. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Luna was lucky to have found a family as loving as yours.
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the situation we were able to assist professionally and with compassion during this difficult time.
May the memories you share with Luna forever be close to your heart.
Kind Regards,
Oneplan