DS
Dylan S
1 reviews | Active since Nov 2020
29 Dec 2020, 15:58
Great service Kenely
Thank you Kenely du Plessis for helping me resolve a very frustrating query which had dragged on for weeks! You took ownership of my complaint and resolved 3 weeks of frustration within no time! You are an asset to Oneplan
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Replies (1)
Oneplan Insurance's replyOfficial
30 Dec 2020, 13:03Hi Dylan
Thank you for the positive feedback about the great service you got from Kenley. We are glad that she was able to restore the experience.
It is quite concerning the number of weeks it took to get the matter resolved.
We sincerely hope that something of the same nature doesn't happen.
Kind regards
Oneplan
Thank you for the positive feedback about the great service you got from Kenley. We are glad that she was able to restore the experience.
It is quite concerning the number of weeks it took to get the matter resolved.
We sincerely hope that something of the same nature doesn't happen.
Kind regards
Oneplan
Oneplan Insurance's reply30 Dec 2020, 13:03
Official
Hi Dylan
Thank you for the positive feedback about the great service you got from Kenley. We are glad that she was able to restore the experience.
It is quite concerning the number of weeks it took to get the matter resolved.
We sincerely hope that something of the same nature doesn't happen.
Kind regards
Oneplan
Thank you for the positive feedback about the great service you got from Kenley. We are glad that she was able to restore the experience.
It is quite concerning the number of weeks it took to get the matter resolved.
We sincerely hope that something of the same nature doesn't happen.
Kind regards
Oneplan