NN
Nerine N

1 reviews | Active since Jan 2023

31 Jul 2023, 08:02

Great service, just ...

Great service, just a bit too little that gets paid to cover the costs

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply31 Jul 2023, 08:31
Official
Hi Nerine,

Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of the team for assisting you in a wonderful manner.
 
Kindly note that the cover limits on our Health insurance products are reviewed annually and any changes will always be communicated electronically.  We also annually review our insurance arrangements to ensure that our clients are sufficiently covered and that our products remain relevant, current, and fair in line with our TCF commitment to all our clients.
 
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
    
Thank you for being a part of the Oneplan Family.
   
Kind Regards,
Oneplan