GREAT SERVICE INDEED; Ms Lerato
Two months ago I canceled my insurance due to lack of explanation/clarity of the product. But yesterday I was given the best service, I took back or instate the cover. Thanks to Ms Lerato. You're a SuperConsultant.
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Oneplan Insurance's replyOfficial
11 May 2021, 10:53Hi Petruphale,
Thank for the wonderful feedback on your interaction with Lerato. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lerato has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Lerato. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lerato has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 May 2021, 10:53
Official
Hi Petruphale,
Thank for the wonderful feedback on your interaction with Lerato. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lerato has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Lerato. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lerato has made such a lasting impression on you and we will be sure to recognize her efforts.
Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan