Great Service from Thapelo Madibana in the claims department

I paid an outstanding claim but it was wrongly allocated. They did not allocate it to my claim but rather to my premium. Hence I was not able to load funds on my card as the claim was still outstanding. My dog is ill and I tried loading funds and that is when I realised something was wrong.

I phoned in and Thapelo Madibana sorted it out within 5 minutes.

Thank you so much, now I can take my furchild to the vet to get the required care