MD
Monique D

1 reviews | Active since Aug 2016

10 Jan 2022, 16:48

Great service from Rose Letlonkana

Got a call from a a lady by the name of Rose Letlonkana I need to submit an invoice from when I had covid and the doctor is having issues with sending to me I explained to rose and she was even upset with the doctor for inconvenience with me

What a pleasure to speak to her.. Her tone, energy and even voice was one I would prefer to speak to going forward Please can I get through to her all the time and thank u Rose for being awesome

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Jan 2022, 18:17
Official
Hi Monique,

We love that Rose made such a lasting impression on you, we will be sure to recognize her efforts. Thank you for sharing your service experience with us. Our clients are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need. Our love and well wishes are with you.
    
Thank you for choosing Oneplan for your insurance needs. 
       
Kind Regards,
Oneplan