EN
Eugene N

1 reviews | Active since Jun 2019

09 Feb 2022, 13:39

GREAT SERVICE FROM ONEPLAN PET INSURANCE

Our teenager ****er Spaniel recently fell very ill and was in vet hospital for a few days. I sent Oneplan Pet Insurance the ( quite substantial ) claim once he was discharged and quite literally on the same day Oneplan reverted accepting the claim and I was paid out within a day. Absolutely fantastic service. I have had a few claims over the years and Oneplan exceeded all my expectations on every occasion. I can give Oneplan the highest possible recommendation, they are great.

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Replies (3)
Oneplan Insurance
Oneplan Insurance's reply09 Feb 2022, 16:36
Official
Hi Eugene,
 
Your 5-star rating on the service received is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. We are delighted to hear that our claims team has made such a lasting impression on you and we are so proud of them for assisting you in a wonderful manner. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. Please give our love to Rocky, Slash, Bokkie and Blue and we hope that Rocky has a speedy recovery.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
   
Kind Regards,
Oneplan
EN
Eugene N's update09 Feb 2022, 17:43
Reviewer Update
Thanks, Rocky has recovered and you guys have really impressed me .
Oneplan Insurance
Oneplan Insurance's reply09 Feb 2022, 17:53
Official
Hi Eugene,

That's awesome news :) and its our pleasure.
Have a lovely evening.

Kind Regards,
Oneplan